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Help
Page
If you have a
fault on your phone line, first go through these simple steps:
1) Check
your phones - Are they working? Check a known working phone
in the socket
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Your phone is faulty, replace it with a new one |
2) If you have
a newer style master socket (NTE5) then remove the lower face
plate and test a phone at this point
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If the phone now works, your internal wiring maybe at
fault. Contact us to arrange an engineer to attend. |
3) You have probably
got a fault on the outside phone network, contact your service
providor to report it, in the following ways:
BT
Residential
Faults - 0800 800 151
Business Faults - 0800 800 154
BT line tester here
Virgin
Media
Techincal Support - 0845 454 1111
Online status site here
Talk
Talk
Faults - 08700 878777
Sky
Technical Support - 08442 410 515
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