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Broadband
Help
Use our free
broadband speed test facilty to test your broadband connection.
Simply click below to start the test. The results shown will
give an indication of your connection speed. You can use this
information to see if your actual speed matches your expected
speed, i.e what your paying for.
E.G you are paying
for 8mb connection and your actual speed is 1mb, there maybe
problems with your internal wiring causing the loss of speed.
If your results are lower than expected,
first check a few simple things.
- Your distance from the telephone exchange.
Go
to the BT line check facilty,
this will determine your maximum speed available based on
your distance from your local exchange.
- Have you got adsl filters in every phone
socket that has a device connected including fax machines,
sky boxes, answer machines etc
- Is your normal phone line faulty, i.e
do you have noise on the line, cutting out or ringing problems.
If so there may be a line fault
- To check if a fault exists internally
or externally, you need to remove the face plate of the master
socket. When you have done this plug a working phone into
the master socket (faceplate removed) and listen there. If
the fault has gone, your wiring is probably at fault. If its
still faulty, then contact your service provider to report
a problem.
- You can also plug your modem/router
directly into the master socket (faceplate removed). If this
improves your speed then your internal wiring is faulty. If
so contact us and we can send out an engineer to fix the problem
for you. | 